FAQ

Frequently Asked Questions

Q: How long do we have to commit to an office space here?
A: Our minimum license is a month, but you’re welcome to try working here for a trial day (just like the gym). Sign up for a longer term license for discounted rates.

 Q: Can I expand my current office space?
A: Those desiring to expand their office space or license new office space at Quick Suites should contact the sales desk at extension 2824 or email us at info@quicksuites.com.

Q: What do I need to bring?
A: Just bring a computer and you’re good to go, we provide everything else. You may bring your own staff, equipment, and furniture if you like.

Q: Is there a procedure to follow when moving our own furniture into an office space?
A: When moving/delivering furniture, notify Quick Suites 24 hours before the dispatch. Unfortunately, Quick Suites does not provide a team of laborers to help with this process. In addition, Quick Suites will not be liable for injury or damages to any person or property involved during this move-in process. Tenants will be responsible for ensuring that the floors, carpets, doors, walls, and etc are protected. Proper insurance is required, please make sure that your insurance is accepted. 

Q: How many keys will be provided?
A: Each tenant will be provided with a single key each. Additional keys will be provided at your request with a cost of $10 per key. Any changes made to the lock on your office door MUST be handled by the management office. All keys must be returned to Quick Suites at lease termination or change of locksets.

Q: I have a problem with the lighting, electricity, plumbing etc., what should I do?
A: Maintenance requests such as lightning, plumbing electrical, heating and cooling can be reported at the front desk. Please give your name, suite number, company name and the nature of your problem. Quick Suites will find a solution promptly. 

Q: Can I adjust the thermostat?
A: In order to properly provide comfortable temperatures, operation thermostats are set in accordance with the management system. If the temperature in your office is uncomfortable, please contact the front desk.

HVAC Hours
Monday – Friday………..7AM – 6PM

Q: Where is the mail dropped off?
A: US Post Office will deliver your mail to the mail room located near the freight elevators between the hours of 9:30-10:30AM (Monday – Friday). If requested, your mail will be delivered directly to your suite(s). UPS and FedEx packages will also be delivered to your office. If you are not in your office, your mail will be held in the mailroom. If you need a package to be picked up please call UPS and FedEx to schedule a pick-up and leave the package at the front desk by 4PM at the latest. Packages left after 5PM may not be picked up that day.

 Q: Technology problems?
A: If you have any questions regarding technology please send an email to it@quicksuites.com so that we can track and ensure that your items get taken care of properly.

 Q: How can we book a time for the conference room?
A: Quick Suites has made available the use of its conference rooms for a discounted fee to companies of Quick Suites. The facilities will comfortable accommodate up to 50 people. Arrangements for reserving the conference rooms can be made at the front desk or by calling Quick Suites, (212) 731-9236. Arrangements should be made at least 24 hours in advance. Cancellations must be done the night before the event.

 Q: Who to contact for further questions and comments?
A: If you have any additional comments or concerns that were not addressed, please email us at info@quicksuites.com.